Balsam & Cedar Candle ikkadukka-store

Professional packing and fast shipping

Because of our long-standing relationship with UPS FedEx DHL as well as other top global carriers, we are able offer a variety shipping options. Our warehouse staff are educated to pack your items precisely according to the specifications we offer. Your items will go through an exhaustive examination before they will be properly packaged prior to being shipped. Each day, we ship to thousands of customers across multiple countries. This is a sign of our determination to become the largest online retailer globally. Both Europe as well as the USA have warehouses and distribution centres.

Note: Orders that include more than one item are assigned a processing period depending on the item.

We will carefully examine all products before they are shipped. The majority of orders will be shipped within 48 hours. The delivery time will be between 3-7 days.

Returns

Due to multiple entities, including the factory and the warehouse, we are unable to effectively manage inventory. The levels of stock can change at any moment. Be aware that your order is out of stock once the order has been placed.

Our policy is valid for 30 days. We will not return or exchange your purchase after 30 days since the purchase.

The item should not be used, and it must be in the original packaging. The item must be in the original packaging.